Store policy
Privacy Policy
Information We Collect
- Contact information, such as your name, email address, shipping address, and billing address.
- Order information, such as products purchased, order value, shipping details, and customer support messages.
- Payment-related information processed by Stripe. We do not store full card numbers on our website.
- Website usage information, such as pages visited, device/browser information, and approximate location if analytics tools are enabled.
How We Use Information
- To process orders, payments, shipping, returns, and customer support requests.
- To send transactional emails and respond to messages.
- To send launch updates or marketing emails if you sign up for them.
- To improve the website, products, and customer experience.
- To comply with legal, tax, accounting, security, and fraud-prevention obligations.
Payment Processing
Payments are processed by Stripe. When you check out, Stripe may collect payment details and related information according to its own privacy and security practices. Sonnet of Clay does not receive or store your full card number.
Sharing Information
We may share information with service providers that help us run the store, including payment processors, hosting providers, email tools, shipping carriers, analytics providers, and professional advisors. We do not sell customer personal information.
Cookies and Analytics
Our website may use cookies or similar technologies for basic site functionality, analytics, fraud prevention, and checkout. If we add advertising pixels or expanded analytics later, this policy should be updated.
Your Choices
You may unsubscribe from marketing emails at any time. You may also contact us to request access, correction, or deletion of personal information, subject to legal and operational limits.
California Residents
If privacy laws such as the California Consumer Privacy Act apply to Sonnet of Clay in the future, California residents may have additional rights. We will update this policy as the business grows and legal obligations change.
Contact
Privacy questions can be sent to hello@sonnetofclay.com.